Shipping policy
Shipping Policy
Last Updated: July 24, 2026
Welcome to Cratexa.shop. We are committed to delivering your orders quickly and securely. Please read our Shipping Policy below.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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Pakistan: 3–7 business days
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International: 7–15 business days (where available)
Delivery times are estimates and may vary depending on your location, courier services, customs clearance, weather conditions, or other unforeseen delays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is accurate. Cratexa.shop is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delays
While we strive to deliver orders on time, unexpected delays may occur due to weather, courier issues, customs processing, or other circumstances beyond our control.
Contact Us
If you have any questions about our Shipping Policy, please contact us.
Website: Cratexa.shop
Email: support@cratexa.shop